Privacy Policy

Effective Date: March 12, 2024

1. Introduction

Welcome to Yambala Pure African, an online store based in Michigan specializing in handmade African jewelry, attires and all accessories. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information.

2. Information We Collect

We collect information when you visit our website, create an account, place an order, subscribe to our newsletter, or contact us. This information may include:

– Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.

– Non-Personal Information: Browser type, operating system, IP address, and browsing behavior.

3. How We Use Your Information

We use your information to:

– Process and fulfill your orders.

– Communicate with you regarding your orders and provide customer support.

– Send you promotional emails and newsletters (if you opt-in).

– Improve our website and services.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your orders or comply with the law. This may include sharing your information with:

– Payment processors.

– Shipping carriers.

– Service providers who assist with our business operations.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Your Rights

You have the right to:

– Access, update, or delete your personal information.

– Opt-out of receiving promotional emails.

– Request a copy of the information we hold about you.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Yambala Pure African

Email: customerservice@yambalaafrica.com

Terms of Service

Effective Date: March 12, 2024

1. Introduction

Welcome to Yambala Pure African. By using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service.

2. Products and Services

Yambala Pure African specializes in selling handmade African jewelry, attires and all accessories. All products are subject to availability, and we reserve the right to limit the quantity of products we supply, supply only part of an order, or divide up orders.

3. Pricing

All prices are listed in USD and are subject to change without notice. We strive to ensure that all pricing information on our website is accurate, but occasionally errors may occur.

4. Orders and Payments

– Order Acceptance: Your order is an offer to buy from Yambala Pure African. We reserve the right to accept or decline your order at any time.

– Payment Methods: We accept major credit cards, PayPal, and other payment methods as indicated on our website.

– Payment Security: All payment transactions are processed securely through our payment gateway providers.

5. Shipping and Delivery

– Shipping Rates: Shipping rates are calculated based on the shipping address and the weight of the order.

– Delivery Time: Estimated delivery times vary based on the destination and shipping method chosen. We are not responsible for delays caused by the shipping carrier.

– International Shipping: Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

6. Returns and Refunds

– Return Policy: You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging.

– Return Process: To initiate a return, contact our customer service team at customerservice@yambalaafrica.com. We will provide you with a return authorization and instructions.

– Refunds: Refunds will be processed within 14 days of receiving the returned item. Refunds will be issued to the original payment method.

– Exchanges: If you received a defective or incorrect item, please contact us within 7 days of delivery, and we will arrange for a replacement.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Yambala Pure African and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

8. Limitation of Liability

Yambala Pure African is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Michigan. Any disputes arising from these terms or your use of our website will be resolved in the courts of Michigan.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Yambala Pure African

Email: customerservice@yambalaafrica.com

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Handling and Delivery Policy

1. Handling Time

– Orders are typically processed and shipped within 1-3 business days.

– Custom or personalized items may require additional processing time.

2. Delivery Methods

– We offer various shipping options, including standard, expedited, and international shipping.

– Delivery times and costs vary based on the shipping method and destination.

3. Tracking

– Once your order is shipped, you will receive a shipping confirmation email with tracking information.

4. Shipping Delays

– We are not responsible for delays caused by the shipping carrier or customs clearance.

5. International Shipping

– Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

– Delivery times for international orders may vary due to customs processing.

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By using our website and purchasing our products, you agree to our Privacy Policy, Terms of Service, Goods Return Policy, Handling and Delivery Policy. Thank you for shopping with Yambala Pure African